How we are run 

The Agency is incorporated as a co-operative corporation without share capital under the Canada Cooperatives Act. By-law #1 names the Co-operative Housing Federation of Canada (CHF Canada) as the only entity that can be a member, now and in future. 

The Agency’s by-laws give CHF Canada limited duties. It approves minutes from the last annual meeting, names the auditor, considers the auditor’s report, approves the audited financial statements, appoints qualified directors for a three-year term and removes them if they cease to be qualified. These actions can all be done through a resolution signed by CHF Canada’s representative. The board of directors exercises all other powers, which it may delegate to the Agency’s staff. 

How we are accountable 

The Agency is publicly accountable by means of the following: 

its commitment to transparency and effective handling of information requests
a procedure for responding to complaints about the Agency from co-ops
the make-up of its board of directors
the qualifications and duties of directors
the oversight of a finance and audit committee and a governance and human resources committee within the Agency
the terms of the Agency’s service agreement with CMHC
quarterly and annual reporting to CMHC
an annual audit of the Agency’s financial statements and an annual compliance audit
the right of CMHC to inspect the Agency’s books and records at any time
periodic evaluations of the Agency
remedies if the Agency fails to do its work properly
an annual information session, held at the CHF Canada annual meeting.

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