Donna Charbonneau joined the Agency in 2006 as a relationship manager, assuming the role of Manager, Operations (Ontario / PEI) in 2016. In 2021 she was promoted to Director, Operations. Donna first became involved in co-operative housing as a member of Ramer’s Wood Housing Co-operative in Markham in the late 1980s. She worked as a co-op manager for more than a decade. In addition, Donna served as a member and officer on the boards of the Co-operative Housing Federation of Toronto (CHFT) and the Co-operative Housing Federation of Canada (CHF Canada). An admired leader throughout the difficult years before the Agency was founded and afterwards, Donna is an Honorary Lifetime Associate of CHF Canada and an Honorary Board Member of CHFT.