Quick Facts

Infectious Arrears

In co-ops where board members are behind on their housing charges, the amount all members owe is almost four times higher than in co-ops where board members pay on time. This number speaks for itself.

Good Vacancy Loss

Some vacancy loss is by choice, because units are being refreshed for new members. So not a loss but an investment.

Co-ops without Paid Managers

Since 2007, the percentage of co-ops without paid help is down by more than half to a mere 2% of Agency clients. Another 12% just have a lonely bookkeeper.

Vacancy Loss

The number of Agency clients reporting vacancy losses of more than $250 per unit per year has fallen 50% since 2007. While vacancy rates are local, these numbers show good management.

Risk Trend

92% of Agency clients have a Strengthening or Stable risk trend. Proof of many good decisions.

Plans in Action

The average co-op with an approved capital replacement plan tucks away more than $3,600 per unit in reserves each year--triple the 2007 amount. Does their future hold better windows? New kitchens? Savings mean more choices.

No Vacancy Loss

28% of Agency clients lost no money to vacancies last year. Good, if this means members chose to stay in their units. Bad, if new members moved into units that hadn’t been refreshed.

Management Trend

The trend to hire management companies continues. 58% of co-ops hire management companies, compared to 28% that employ independent staff as their managers.

High-Risk Clients

Clients at High risk make up only 9.9% of the Agency’s portfolio, down from 16.3% in 2008. Proof that struggling co-ops can strengthen their operations.

Falling Risk

51% of Agency clients are now rated Low or Moderate risk, up from 39% in 2007.

Directors in Arrears

8% of Agency clients have board members in arrears. Good work, especially in a COVID year. In 2007,  28% reported director arrears.

Client Compliance

In 2008, 70% of Agency clients met every term of their CMHC operating agreement. Now 80% do. And compliance failures, great and small, are also fewer.

Capital Reserve Balance

61% of Agency clients hold a capital reserve balance of at least $6,000 per unit. By almost doubling the amount from 2007, co-ops are nearly twice as ready to meet their future needs.

Capital Plans and Contributions

Comparing 2007 and 2020, we saw the median annual contributions per unit almost triple ($1,026 per unit to $3,052).

Arrears Cost

Half the Agency's clients have member arrears and bad debts below $44 a unit, and half above. In 2007, the midpoint was $86. Great news in a challenging year.