The Agency respects individual privacy. Doing so is a co-op housing tradition and also a requirement of the Personal Information Protection and Electronics Documents Act. We recognize that you have an interest in how we collect, use and share information about you.

The Agency collects personal information about individuals only for specific reasons and with their permission, which they may withdraw at any time. We keep this information secure and use it only for the purpose we gathered it for. At any time, on request, you may see whatever personal data you have given us and ask for a correction or deletion. We regularly review how long we keep information and our reasons for collecting it. We invite you to read the Privacy Policy that the Agency has adopted.

Our Privacy Officer is Mel Cameron: 1(866)660-3140, ext. 403.

If you have a complaint, please refer to Concerns and Complaints for the process to follow. We understand and appreciate the trust and confidence you place in us, and we take seriously our obligation to maintain the confidentiality and security of private information.

Tip of the Month

Risk Trend

92% of Agency clients have a Strengthening or Stable risk trend. Proof of many good decisions.