Client Service Report Cards

2011 Client Service Report Card

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2010 Client Service Report Card

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2009 Client Service Report Card

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2008 Client Service Report Card

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2007 Client Service Report Card

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Tip of the Month

No Vacancy Loss

28% of Agency clients lost no money to vacancies last year. Good, if this means members chose to stay in their units. Bad, if new members moved into units that hadn’t been refreshed.