Resources

Action Plan Basics

Download

2020 Client Service Report Card

Download

2020 Annual Report

Download

If you wish to view or print PDF documents, you will need to download Adobe Acrobat Reader DC (version 10.0 or above). If PDF documents don’t open in your browser, click here for a possible solution. You can download Adobe Acrobat Reader DC here for free.

Tip of the Month

No Vacancy Loss

28% of Agency clients lost no money to vacancies last year. Good, if this means members chose to stay in their units. Bad, if new members moved into units that hadn’t been refreshed.