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2023 Client Service Report Card
Make Better Decisions for your Housing Co-op with Data-Driven Reports
Co-op members serving on the board of directors have a big responsibility. They’ve been entrusted to make decisions, but knowing how and why to make certain decisions isn’t always easy.
To make well-informed choices, it’s important to have all data and facts in front of you. And that same
The Tortoise Wins: The Agency’s 2023 Annual Report
For our 2023 Annual Report, the Agency is reflecting on its roots. Aesop’s fable, The Tortoise and the Hare, resonates for the Agency on many levels. His story is our story, as told in our 2023 Annual Report.
Like the tortoise, the Agency started slowly. The idea was not welcomed by a government
Annual Health Check Brochure
Q&A on the Annual Health Check
Q&A on the Agency’s Consent-to-Share Information Form
How We Do Our Work
The Agency has a different way of administering co-operative housing programs. Our approach is risk-based, data-driven and client-focused.
Our risk-rating model
Co-operatives operating under federal housing programs have financed their properties through loans held or insured by Canada Mortgage
A New Look for Federations and Management Company Snapshot Reports
It’s not just our co-op clients who benefit from performance data from the Agency. We also like to share aggregated data with our stakeholders and earlier this fall, we released an updated version of our one page Snapshot Reports.
For management companies and co-op housing federations, these reports
Tip of the Month
Vacancy Loss
The number of Agency clients reporting vacancy losses of more than $250 per unit per year has fallen 50% since 2007. While vacancy rates are local, these numbers show good management.