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Successful co-ops maintain their business, their buildings and the environment. Part of maintaining your co-op’s business is ensuring that your board of directors understands financial responsibility, ethical conduct and the difference between the duties of board and staff. While understanding is

The Agency is currently working on refreshing our four key reports for co-ops: the Risk Report, Compliance Report, Plain-Language Financials, and the newly renamed Performance Report (previously known as the Co-op Data Report). Our goal was to make each report more accessible and engaging. We have

In 2017, the Agency took on the responsibility of managing Canada Mortgage and Housing Corporation (CMHC)’s Rent Supplement Program. A few months later, we launched our brand new On-line Rent Supplement Claims System (RS System), ending the use of outdated paper forms. Almost two years in, we are

The sun is setting on your co-op’s CMHC operating agreement. Did you know that, soon after, your co‑op will no longer receive the Agency’s reports on your co-op’s health? Many Agency clients rely on our suite of reports—the Risk Report, Plain-Language Financials and Performance—to make informed

For the first time, starting in June 2019, the Agency’s Board of Directors will include two directors already serving on the Board of CHF Canada.

Tom Clement is the long-time executive director of the Co-operative Housing Federation of Toronto. Tom is well known to Ontario co-op members and

Excellent client service is partly based on staff having the right attitude, but, in itself, a be-of-service orientation is not enough. The Agency strongly encourages relationship managers and other staff to take up special opportunities for professional development and education that will enhance

Once a year, all Agency clients get what their boards tell us is our most important report, which is now enjoying a make-over. When you receive it, you’ll see a refreshed Risk Report that is tighter, more visual and easier to read. Although it has a different look, you will find there the same