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For housing co-operatives with an Index-Linked Mortgage (ILM), the expiry of operating agreements is a complicated affair – more so than for their S95 Program cousins. To understand what happens at the end of your operating agreement, begin by looking at the agreement version your co-op signed

The Agency is currently working on refreshing our four key reports for co-ops: the Risk Report, Compliance Report, Plain-Language Financials, and the newly renamed Performance Report (previously known as the Co-op Data Report). Our goal was to make each report more accessible and engaging. We have

In 2017, the Agency took on the responsibility of managing Canada Mortgage and Housing Corporation (CMHC)’s Rent Supplement Program. A few months later, we launched our brand new On-line Rent Supplement Claims System (RS System), ending the use of outdated paper forms. Almost two years in, we are

For the first time, starting in June 2019, the Agency’s Board of Directors will include two directors already serving on the Board of CHF Canada.

Tom Clement is the long-time executive director of the Co-operative Housing Federation of Toronto. Tom is well known to Ontario co-op members and

Excellent client service is partly based on staff having the right attitude, but, in itself, a be-of-service orientation is not enough. The Agency strongly encourages relationship managers and other staff to take up special opportunities for professional development and education that will enhance