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The End of ILM Operating Agreements
For housing co-operatives with an Index-Linked Mortgage (ILM), the expiry of operating agreements is a complicated affair – more so than for their S95 Program cousins. To understand what happens at the end of your operating agreement, begin by looking at the agreement version your co-op signed
Calling all MURBs!
There's still time to take part in NRCan’s national Survey of Energy Use for Multi-Unit Residential Buildings (MURBs).
The survey was launched in September 2018 to collect data on MURBs in eight cities: Halifax, Montreal, Ottawa/Gatineau, Toronto, Hamilton, Winnipeg, Calgary, and Vancouver.
This
2018 Annual Report
Refreshing our Agency Reports
The Agency is currently working on refreshing our four key reports for co-ops: the Risk Report, Compliance Report, Plain-Language Financials, and the newly renamed Performance Report (previously known as the Co-op Data Report). Our goal was to make each report more accessible and engaging. We have
Reporting and Supporting: The Rent Supplement Program
In 2017, the Agency took on the responsibility of managing Canada Mortgage and Housing Corporation (CMHC)’s Rent Supplement Program. A few months later, we launched our brand new On-line Rent Supplement Claims System (RS System), ending the use of outdated paper forms. Almost two years in, we are
A New Era for the Agency’s Board
For the first time, starting in June 2019, the Agency’s Board of Directors will include two directors already serving on the Board of CHF Canada.
Tom Clement is the long-time executive director of the Co-operative Housing Federation of Toronto. Tom is well known to Ontario co-op members and
The Relationship Manager as a Young Mentee
Excellent client service is partly based on staff having the right attitude, but, in itself, a be-of-service orientation is not enough. The Agency strongly encourages relationship managers and other staff to take up special opportunities for professional development and education that will enhance
Case Studies of Housing Projects with Operating Agreements That Have Ended
Tip of the Month
Client Compliance
In 2008, 70% of Agency clients met every term of their CMHC operating agreement. Now 80% do. And compliance failures, great and small, are also fewer.