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2020 Client Service Report Card
2020 Biannual Report on the Portfolio
Arrears Management Tip Sheet
Agency Clients in a Year of COVID-19
Every two years the Agency produces our Portfolio Performance Review, which goes to CMHC and is posted on our website in English and French. The review is based on information from co-ops’ Annual Information Returns, which we combine in different ways and compare with past results.
Plague or no
2022 Biannual Report on the Portfolio
Agency Clients and their Performance
We’ve recently been reviewing the performance of our co-op housing portfolio over the years since CMHC entrusted us with its oversight in 2006. Here are a few fast facts we’d like to share with you.
Overall, our clients are continuing to do well, and we’d like to think our data-driven, risk-based
Donna Charbonneau, Retiring Director, Operations
Donna Charbonneau has been many things and seen many places during her years in the co-operative housing movement. She began in 1993 as the co-ordinator of Newmarket Housing Co-operative, moving within a few years to Rainbow Circle, and then to Ramer’s Wood in Markham. The grassroots experience of
12 Tips to Keep Your Units Full
New Leader for the Agency
Alexandra Wilson, the Agency’s founding Chief Executive Officer, will retire at the end of March. She ends a 47-year career in the co-operative housing movement, including 16 years leading the Agency.
The Agency’s Board of Directors undertook a wide search to find the right CEO for the next phase
Tip of the Month
Client Compliance
In 2008, 70% of Agency clients met every term of their CMHC operating agreement. Now 80% do. And compliance failures, great and small, are also fewer.