How does your co-op really feel about the Agency? Inquiring minds want to know. Every few years the Agency reaches out to all our clients to touch base with you about our service—and our services. To make sure you can be frank with us, we hire a professional research firm that treats your individual
We are always glad to help when a client needs something, but our risk-based approach means that we spend less time with co-ops that are doing well. However, our annual package of reports is one service that goes to all clients.
Our 2018 Client Satisfaction Survey asked you to rank our reports from
The Model Management Services Agreement is carefully written to make sure you and your manager know just what to expect from each other. It covers the property manager’s duties, how they are paid, when they need to get things done and where their authority starts and stops.
The agreement includes
Effective property management is the heart of a successful co-op. Finding the right management company can seem like a daunting undertaking for large or small co-ops alike.
To assist our clients in obtaining the best price with qualified firms, the Agency has compiled a list of property management
The Agency has updated its Model Management Services Agreement and developed it as a fillable PDF document, greatly simplifying the steps to prepare a contract. Changes to the contract reflect the feedback we received through an extensive consultation with sector organizations and management
Half the Agency's clients have member arrears and bad debts below $44 a unit, and half above. In 2007, the midpoint was $86. Great news in a challenging year.