Tweet, tweet! Here we come!
Date
21 February 2019
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You Told Us about Our Service: The Highlights
Date
21 February 2019
How does your co-op really feel about the Agency? Inquiring minds want to know. Every few years the Agency reaches out to all our clients to touch base with you about our service—and our services. To make sure you can be frank with us, we hire a professional research firm that treats your individual
You Told Us about Our Service: The Reports
Date
21 February 2019
We are always glad to help when a client needs something, but our risk-based approach means that we spend less time with co-ops that are doing well. However, our annual package of reports is one service that goes to all clients.
Our 2018 Client Satisfaction Survey asked you to rank our reports from
Liquidity Ratio
Agency for Co-operative Housing
Net Income Ratio
Agency for Co-operative Housing
2017 Annual Report
Agency for Co-operative Housing
Tornado in National Capital Region
Date
25 September 2018
On Friday September 21, 2018, the National Capital Region was struck by two tornadoes that touched down in Dunrobin and Southwest Ottawa, as well as in Gatineau, Quebec. The tornadoes and high winds left devastating damage to trees, powerlines, businesses and homes, leaving many citizens without
Have Your Say About the Agency’s Service
Date
22 October 2018
Calling all Agency clients! This is your opportunity to tell us where we need to do better — but there’s only one week left.
For the first time the Agency is reaching out to both boards and managers for answers to questions we ask every three years about client service. Great service is important
Test Cases for Radon
Date
7 November 2018
The Agency and the Co-operative Housing Federation of Canada recently conducted a pilot project on radon gas. We tested for the presence of radon in three different housing co‑ops in different regions. Radon is a radioactive gas that occurs naturally through the decay of uranium in rock, soil and
Training Sessions: CMHC's Rent Supplement Program
Date
9 November 2018
We invite all site staff, managers, and federation staff to attend one of two in-person training sessions or a webinar on Canada Mortgage and Housing Corporation (CMHC)'s rent supplement program. During these sessions, we will review some terms of the 2017 rent supplement agreement and answer your
Tip of the Month
Directors in Arrears
8% of Agency clients have board members in arrears. Good work, especially in a COVID year. In 2007, 28% reported director arrears.