Our Mandate
The mandate of the Agency is to assist the federal government in
- ensuring that public funds committed for co-operative housing programs are used as intended and are properly accounted for
- safeguarding the public’s investment in co-operative housing.
The Agency operates within an agreed accountability framework that gives it authority to perform its duties efficiently, while protecting the public interest.
Our Mission
The Agency administers co-operative housing programs, deploying risk-based strategies, superior information management and client-centred service to safeguard the public’s investment and help our government and co-operative partners attain their goals.
Our Vision
The Agency aspires to be a superlative administrator of co-operative housing programs, recognized for its leadership by governments across Canada and valued by housing co-operatives as a partner in their success.
Our Values
We hold to these values, which govern our conduct with the general public, our government and co-operative partners, and our employees and other stakeholders.
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Respect
We esteem our clients and at all times treat them fairly and with consideration.
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Transparency
We promote the open and honest sharing of knowledge and information, while guarding the privacy of individuals.
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Trust
We earn the confidence of our co-operative and government partners through exceptional service and consistent performance.
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Excellence
We pursue superior results and continuous improvement. Success, for us, is getting the right things done as well as possible.
- Innovation
We challenge ourselves constantly to find fresh approaches that will lead to ever-better outcomes for our partners.
- Co-operation
We work in concert with our stakeholders to achieve separate but complementary goals.
- Accountability
We answer to our government and movement partners for the results we achieve as responsible stewards of the programs entrusted to us.
- Sustainability
We look to the future, honouring the environment, strengthening our operations and helping our clients conserve their properties for generations to come.