Our Staff
B.C. Regional Service Centre
Heather Wesenberg
Relationship Manager
British Columbia
778-327-6017 ext. 204
Vicki Lackman
Specialist, IT and Records Management
British Columbia
778-327-6017 ext. 202
Ontario/PEI Regional Service Centre
Catriona McCallum
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 406
David Nagy
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 414
Donna Burnett-Beckford
Default Management Officer
All Provinces
416-598-4464 ext. 632
Donna Charbonneau
Manager, Operations
Ontario
Prince Edward Island
416-598-4464 ext. 404
G. Scott Wylie
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 409
Heather Kennedy
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 412
Jacqueline Cooper
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 408
Jennifer Hobbs
Director, Lending and Default Prevention Services
All Provinces
416-598-4464 ext. 635
Jovette Fournier
Relationship Manager
Ontario
Prince Edward Island
613-234-4557 ext. 609
Rosalind Morton
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 415
Tiffany Woodfield
Relationship Manager
Ontario
Prince Edward Island
613-234-4557 ext. 629
Prairies Regional Service Centre
Jennifer Brumwell
Relationship Manager
Alberta
British Columbia
403-697-6291 ext. 306
Meghan Friesen
Relationship Manager
Alberta
British Columbia
403-697-6291 ext. 302
Support Centre
Agata Nobrega
Manager, Finance and Information Technology
All Provinces
613-234-4557 ext. 615
Cavelle Lane
Director Human Resources and Administration
All Provinces
613-234-4557 ext. 610
Colin MacDougall
Manager, Special Projects
All Provinces
613-234-4557 ext. 602
Gail McKenzie
Software Quality Assurance Officer
All Provinces
613-234-4557 ext. 606
Jennifer van Oosteroom
Co-ordinator, Administrative and Communications Support
Ontario
613-234-4557 ext. 617
Joanne Balmaceda
Co-ordinator, Technical Services
All Provinces
613-234-4557 ext. 627
Kara Shipman
Co-ordinator, Corporate Services
All Provinces
613-234-4557 ext. 616
Laura Vaillancourt
Senior Administrative Assistant (on leave)
613-234-4557
Michel St-Denis
Manager, Technical Services
All Provinces
613-234-4557 ext. 607
Pamela Langlois
Senior Administrative Assistant (On Leave)
Ontario
613-234-4557 ext. 638
Sergei Pershukevich
Database Administrator
All Provinces
613-234-4557 ext. 613
Sirikit Moreau
Specialist, Human Resources and Client Service
All Provinces
613-234-4557 ext. 614
Stan Piechocinski
Manager, Information Systems
All Provinces
613-234-4557 ext. 612
Trina Murphy
Rent Supplement Co-ordinator
Ontario
Prince Edward Island
613-234-4557 ext. 640
Tineke Vanderhorst
Specialist, IT and Records Management
All Provinces
613-234-4557 ext. 624
Management Type
The trend in co-op management is toward management companies. Volunteer-only co-ops make up half the share of our clients (4%) that they did in 2007. Co-ops with their own employees are down to 30% of Agency clients, while management companies serve 52%. The rest have only a bookkeeper.