Our Staff
B.C. Regional Service Centre
Heather Wesenberg
Relationship Manager
British Columbia
778-327-6017 ext. 204
Nicola DeSousa
Senior Administrative Assistant
British Columbia
778-327-6017 ext. 212
Ontario/PEI Regional Service Centre
Bridget Bayliss
Acting Director, Lending and Default Prevention Services
All Provinces
416-598-4464 ext. 407
Catriona McCallum
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 406
David Nagy
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 414
Donna Burnett-Beckford
Default Management Officer
All Provinces
416-598-4464 ext. 632
Donna Charbonneau
Manager, Operations
Ontario
Prince Edward Island
416-598-4464 ext. 404
G. Scott Wylie
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 409
Heather Kennedy
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 412
Jacqueline Cooper
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 408
Jennifer Hobbs
Acting Director, Corporate Services
All Provinces
416-598-4464 ext. 635
Ricky Tolentino
Senior Administrative Assistant
Ontario
Prince Edward Island
416-598-4464 ext. 402
Rosalind Morton
Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 415
Tiffany Woodfield
Relationship Manager
Ontario
Prince Edward Island
613-234-4557 ext. 629
Prairies Regional Service Centre
Jennifer Brett
Relationship Manager
Alberta
British Columbia
403-697-6291 ext. 306
Meghan Friesen
Relationship Manager (On Leave)
Alberta
British Columbia
403-697-6291 ext. 302
Support Centre
Agata Nobrega
Manager, Finance and Facilities
All Provinces
613-234-4557 ext. 615
Colin MacDougall
Manager, Special Projects
All Provinces
613-234-4557 ext. 602
Gail McKenzie
Software Quality Assurance Officer
All Provinces
613-234-4557 ext. 606
Jennifer van Oosteroom
Co-ordinator, Administrative and Communications Support
All Provinces
613-234-4557 ext. 617
Joanne Balmaceda
Co-ordinator, Technical Services
All Provinces
613-234-4557 ext. 627
Katrina Waters
Co-ordinator, Corporate Services
All Provinces
613-234-4557 ext. 616
Lee Asbil
Senior Administrative Assistant (Pronouns: they/them)
Ontario
613-234-4557 ext. 630
Marisa Melchiorre
Senior Finance Officer
All Provinces
613-234-4557 ext. 611
Mel Cameron
Culture and Client Service Champion
All Provinces
416-598-4464 ext. 403
Michel St-Denis
Manager, Technical Services
All Provinces
613-234-4557 ext. 607
Michelle McHugh
Co-ordinator, Corporate Services
All Provinces
613-234-4557 ext. 605
Sergei Pershukevich
Database Administrator
All Provinces
613-234-4557 ext. 613
Sirikit Moreau
Team Leader, Human Resources and Administration
All Provinces
613-234-4557 ext. 614
Stan Piechocinski
Manager, Information Systems
All Provinces
613-234-4557 ext. 612
Trina Murphy
Rent Supplement Co-ordinator
Ontario
Prince Edward Island
613-234-4557 ext. 640
Tineke Vanderhorst
Specialist, IS and Records Management
All Provinces
613-234-4557 ext. 624
Vicki Lackman
Specialist, Information Technology
All Provinces
778-327-6017 ext. 202
Capital Reserve Balance
45% of Agency clients hold a capital reserve balance of at least $6,000 per unit. Almost double the rate in 2007.