Our Staff

B.C. Regional Service Centre

Francesca Sorace

Relationship Manager
British Columbia
778-327-6017 ext. 207

Nicola DeSousa

Senior Administrative Assistant
British Columbia
778-327-6017 ext. 212

Shawn Preus

Relationship Manager
British Columbia
778-327-6017 ext. 209

Ontario/PEI Regional Service Centre

Bridget Bayliss

Acting Director, Lending and Default Prevention Services
All Provinces
416-598-4464 ext. 407

Catriona McCallum

Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 406

David Nagy

Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 414

G. Scott Wylie

Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 409

Heather Kennedy

Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 412

Jacqueline Cooper

Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 408

Jennifer Hobbs

Acting Director, Corporate Services
All Provinces
416-598-4464 ext. 635

Ricky Tolentino

Senior Administrative Assistant
Ontario
Prince Edward Island
416-598-4464 ext. 402

Rosalind Morton

Relationship Manager
Ontario
Prince Edward Island
416-598-4464 ext. 415

Tiffany Woodfield

Relationship Manager
Ontario
Prince Edward Island
613-234-4557 ext. 629

Prairies Regional Service Centre

Jennifer Brett

Relationship Manager
Alberta
British Columbia
403-697-6291 ext. 306

Joanne Mick

Manager, Operations
Alberta
British Columbia
403-697-6291 ext. 303

Meghan Friesen

Relationship Manager (On Leave)
Alberta
British Columbia
403-697-6291 ext. 302

Support Centre

Agata Nobrega

Manager, Finance and Facilities
All Provinces
613-234-4557 ext. 615

Alexandra Wilson

Chief Executive Officer
All Provinces
613-234-4557 ext. 604

Gail McKenzie

Software Quality Assurance Officer
All Provinces
613-234-4557 ext. 606

Jennifer van Oosteroom

Co-ordinator, Administrative and Communications Support
All Provinces
613-234-4557 ext. 617

Joanne Balmaceda

Co-ordinator, Technical Services
All Provinces
613-234-4557 ext. 627

Katrina Waters

Co-ordinator, Corporate Services
All Provinces
613-234-4557 ext. 616

Lee Asbil

Senior Administrative Assistant (Pronouns: they/them)
Ontario
613-234-4557 ext. 630

Maggie Keith

Communications Officer
All Provinces
613-234-4557 ext. 625

Mel Cameron

Culture and Client Service Champion
All Provinces
416-598-4464 ext. 403

Michel St-Denis

Manager, Technical Services
All Provinces
613-234-4557 ext. 607

Michelle McHugh

Co-ordinator, Corporate Services
All Provinces
613-234-4557 ext. 605

Sirikit Moreau

Team Leader, Human Resources and Administration
All Provinces
613-234-4557 ext. 614

Trina Murphy

Rent Supplement Co-ordinator
Ontario
Prince Edward Island
613-234-4557 ext. 640

Vicki Lackman

Specialist, Information Technology
All Provinces
778-327-6017 ext. 202

Capital Reserve Balance

45% of Agency clients hold a capital reserve balance of at least $6,000 per unit. Almost double the rate in 2007.