2023 Client Service Report Card
Agency for Co-operative Housing
Search
The Tortoise Wins: The Agency’s 2023 Annual Report
Date
13 August 2024
For our 2023 Annual Report, the Agency is reflecting on its roots. Aesop’s fable, The Tortoise and the Hare, resonates for the Agency on many levels. His story is our story, as told in our 2023 Annual Report.
Like the tortoise, the Agency started slowly. The idea was not welcomed by a government
Annual Health Check Brochure
Agency for Co-operative Housing
Q&A on the Annual Health Check
Agency for Co-operative Housing
Q&A on the Agency’s Consent-to-Share Information Form
Agency for Co-operative Housing
A Conversation about Income Verification
Agency for Co-operative Housing
How We Do Our Work
The Agency has a different way of administering co-operative housing programs. Our approach is risk-based, data-driven and client-focused.
Our risk-rating model
Co-operatives operating under federal housing programs have financed their properties through loans held or insured by Canada Mortgage
A New Look for Federations and Management Company Snapshot Reports
Date
9 January 2025
It’s not just our co-op clients who benefit from performance data from the Agency. We also like to share aggregated data with our stakeholders and earlier this fall, we released an updated version of our one page Snapshot Reports.
For management companies and co-op housing federations, these reports
Our Mandate, Mission, Vision and Values
Our Mandate
The mandate of the Agency is to assist the federal government in
- ensuring that public funds committed for co-operative housing programs are used as intended and are properly accounted for
- safeguarding the public’s investment in co-operative housing.
The Agency operates within an
Tip of the Month
Arrears Cost
Half the Agency's clients have member arrears and bad debts below $44 a unit, and half above. In 2007, the midpoint was $86. Great news in a challenging year.